The training component includes education in client assessment techniques, support group facilitation, client advocacy and referrals to appropriate programs. Additionally CHWs are trained in peer support skills and outreach.

In groups of two, they go into the community to do daily outreach for three months at a time. They go to shelters, to densely populated neighborhoods in the Tenderloin and the Mission, and to jails. Driven in a van by the Mobile Assistance Patrol, they do outreach to women and families in hard-to-reach areas such as freeway underpasses. The outreach workers wear jackets which identify them as HPP outreach workers.

The HPP has weekly support groups in both English and Spanish for clients. The CHWs are trained to participate in these groups. Spanish-speaking outreach workers contact non-English speaking women, some of whom have immigration problems or are victims of domestic violence. The outreach workers put these women in touch with health and other resources which they need.

Community Health Worker Training Program